Missing the Annual Detail Service within 30 days of anniversary
Neglect: heavy/permanent water spotting from poor maintenance
Using contact or brush-style automatic car washes
Paint correction without written authorization from That1Detailer
Applying waxes, sealants, or additional coatings over MACH-10
Harsh chemicals, abrasive cleaners, or solvent-based products
Third-party detailer failing to follow requirements in Section 03
Commercial use, racing, off-road, or vehicle modifications
Binding Arbitration Agreement
Confidentiality of Proceedings
Liability Limitations
Transferability & Geographic Scope
Termination for Cause
Entire Agreement & Severability
Limited Lifetime
Warranty
Most coatings end after install. Ours is just getting started.
Your MACH10 Limited Lifetime Warranty keeps a technician in your corner for as long as you own your vehicle — inspecting, refreshing, and reapplying your coating so it performs like day one.
Lifetime
Limited Warranty
$150 Flat
Annual Service Visit
Fresh TopCoat
Every Year
As Needed
Ceramic Reapplication
✓ What's Covered
Annual TopCoat Refresh
Every year, your coating gets a fresh TopCoat — our proprietary refresh that revitalizes gloss, slickness, and hydrophobics. It's a refresh, not a full ceramic reinstall.
Ceramic Reapplication — As Needed
If your ceramic layer ever underperforms under normal use and proper maintenance, MACH10 reapplies it — to the areas that need it, per our technician's on-site assessment. Not a patch, not an excuse.
Accident Protection
Life happens. If your vehicle needs bodywork or repainting after an accident, we recoat the repaired panels — so one bad day doesn't end your protection.
The warranty covers the coating itself — keeping it on your paint and performing. It does not cover paint correction, repainting, or vehicle damage of any kind.
A ceramic coating isn't a one-day transaction — it's a years-long partnership. Your MACH10 Limited Lifetime Warranty keeps your coating inspected, refreshed, and covered for as long as you own the vehicle. As long as you keep it active with a $150 annual service, we keep your coating performing.
Covered for as long as you own the vehicle. Keep it going as long as you want — every annual visit includes a fresh TopCoat, and ceramic is reapplied as needed, per assessment by MACH10.
Covered For Life
Protection lasts as long as you own the vehicle and keep the warranty active.
Fresh TopCoat Yearly
TopCoat is our proprietary annual refresh — it revitalizes your protection. It is not a full ceramic reinstall.
Ceramic As Needed
Ceramic is reapplied to the areas that need it, based on our technician's on-site assessment.
No matter why we come out — your annual maintenance, a warranty reapplication, or recoating after an accident — the visit is the same flat $150, and every visit includes a fresh TopCoat, a complete exterior detail, and a full coating inspection. Approved warranty reapplication work is never billed on top. No surprises, ever.
Annual Maintenance Visit
Keeps your warranty active. Fresh TopCoat, full detail, decontamination & inspection.
Warranty Claim Visit
Coating not performing? Same flat visit price — approved ceramic reapplication is included at no extra charge.
Accident / Bodywork Visit
After repairs or repainting, we recoat the affected panels. Request within 90 days of completed bodywork.
Your warranty stays active as long as your vehicle receives one $150 service visit every 12 months, completed within 30 days of your service anniversary.
Any visit counts — annual maintenance, a warranty reapplication, or an accident recoat — and every visit resets the 12-month clock from that date.
Missing the annual window permanently voids your warranty. We'll send a courtesy reminder before your date, but scheduling is your responsibility.
Coating Installed
Your 12-month clock starts the day of installation.
Any $150 Visit
Maintenance, warranty claim, or accident recoat — every visit counts.
Clock Resets
Your next visit is due within 12 months (+30-day window) of your most recent visit.
Fresh TopCoat
Our proprietary annual refresh — revitalizes gloss, slickness & protection (not a full ceramic reinstall)
Mobile Service
We come to your home or office (water + power hookups required)
Complete Exterior Detail
Full wash and decontamination of all exterior surfaces
Clay Bar Treatment
Removes embedded contaminants and restores slickness
Chemical Water Spot Removal
Dissolves mineral deposits before they etch
Coating Inspection & Reapplication As Needed
Ceramic reapplied to any area not performing properly, per technician assessment — including repaired or repainted stock panels
Vehicles with heavy water spotting or significant buildup may need an additional appointment for complete restoration.
Day Window
Submit within 30 days of discovering the issue (90 days after completed bodywork for accident recoats)
Documentation
Provide photo evidence of the coating issue
Inspection
Vehicle must be available for on-site inspection
- ✕Going more than 12 months (plus the 30-day window) without a service visit
- ✕Neglect: heavy or permanent water spotting from poor maintenance
- ✕Using contact or brush-style automatic car washes
- ✕Paint correction or polishing without written authorization from MACH10
- ✕Applying waxes, sealants, or additional coatings over MACH10
- ✕Harsh chemicals, abrasive cleaners, or solvent-based products
- ✕A third-party detailer failing to follow the required care methods
- ✕Commercial use, racing, off-road use, or vehicle modifications affecting coated surfaces
- ✕Transfer of vehicle ownership (coverage is non-transferable)
Binding Arbitration Agreement
You and MACH10 agree that any and all disputes, claims, or controversies arising out of or relating to this agreement shall be resolved exclusively through binding arbitration rather than in court, governed by the Federal Arbitration Act. Arbitration shall be conducted under the American Arbitration Association (AAA) Commercial Arbitration Rules. Both parties waive their right to a jury trial and to participate in class action lawsuits. The arbitrator's decision is final and binding. Exceptions: small claims court and claims for injunctive relief.
Confidentiality of Proceedings
The existence, details, proceedings, and outcomes of any arbitration or dispute resolution process — including settlement terms — shall remain strictly confidential and may not be disclosed to any third party, except as required by applicable law. Nothing in this section restricts either party's right to share honest opinions about their general service experience, as protected under applicable consumer review laws.
Liability Limitations
MACH10's total liability for any claims shall not exceed the total amount paid by the customer for the specific service giving rise to the claim. The customer waives any right to consequential, punitive, or indirect damages — including lost profits, diminished value, or loss of use. The customer's exclusive remedy for any breach is reapplication of the coating to affected areas as specified herein.
Transferability & Geographic Scope
Warranty coverage is valid only within the continental United States and only for services performed by MACH10 or authorized representatives. Warranty coverage is non-transferable and applies only to the original purchaser of the service. Transfer of vehicle ownership voids all warranty coverage.
Termination for Cause
MACH10 reserves the right to terminate warranty coverage and decline future warranty service to any customer who engages in abusive, threatening, harassing, or fraudulent conduct directed toward MACH10's employees, agents, or operations. Such termination shall never be applied on the basis of race, color, religion, national origin, sex, disability, or any other characteristic protected under applicable federal or state law.
Entire Agreement & Severability
This document constitutes the entire agreement between you and MACH10 regarding ceramic coating services and supersedes all prior negotiations, representations, or agreements, whether written or oral. This agreement may only be modified through a written amendment signed by an authorized representative of MACH10. If any provision is found unenforceable, the remainder of the agreement shall remain in full force and effect.
Full Warranty
Terms & Coverage
Everything you need to know about your MACH10 Limited Lifetime Warranty.
Complete terms, coverage details, and claim procedures — all in one official document.
