You and That 1 Detailer agree that any and all disputes, claims, or controversies arising out of or relating to this agreement shall be resolved exclusively through binding arbitration rather than in court, governed by the Federal Arbitration Act. Arbitration shall be conducted under the American Arbitration Association (AAA) Commercial Arbitration Rules in the State of Wyoming. Both parties waive their right to a jury trial and to participate in class action lawsuits. The arbitrator's decision is final and binding.

The existence, details, proceedings, and outcomes of any arbitration or dispute resolution process — including settlement terms — shall remain strictly confidential and may not be disclosed to any third party, except as required by applicable law. Nothing in this section restricts either party's right to share honest opinions about their general service experience, as protected under applicable consumer review laws.

That 1 Detailer's total liability for any claims shall not exceed the total amount paid by the customer for the specific service giving rise to the claim. The customer waives any right to consequential, punitive, or indirect damages — including lost profits, diminished value, or loss of use. The customer's exclusive remedy for any breach is reapplication of the coating to affected areas as specified herein.

Warranty coverage is valid only within the continental United States and only for services performed by That 1 Detailer or authorized representatives. Warranty coverage is non-transferable and applies only to the original purchaser of the service. Transfer of vehicle ownership voids all warranty coverage.

That 1 Detailer reserves the right to terminate warranty coverage and decline future warranty service to any customer who engages in abusive, threatening, harassing, or fraudulent conduct directed toward That 1 Detailer's employees, agents, or operations. Such termination shall never be applied on the basis of race, color, religion, national origin, sex, disability, or any other characteristic protected under applicable federal or state law.

This document constitutes the entire agreement between you and That 1 Detailer regarding ceramic coating services and supersedes all prior negotiations, representations, or agreements, whether written or oral. This agreement may only be modified through a written amendment signed by an authorized representative of That 1 Detailer. If any provision is found unenforceable, the remainder of the agreement shall remain in full force and effect.